Wednesday, May 6, 2020

Information Systems for Functions -

Question: Discuss about theInforation Systemsfor Administrative Functions. Answer: Most traditional business has lagged behind in the use of information technology. The use of computers in organizations, until recently, have been used primarily to automate business administrative functions. At present, many business functions including technical functions are conducted with the assistance of information communication technology. The most important part of information technology in an organization, is the utilization of the information systems which is necessary for use by majority of employees. As pointed out by Bryant, Black, Land, and Porra, (2013), information systems are necessary for the creation, reception, storage, maintenance and the distribution and communication of information within an organization. However, the users of information systems have depicted resistance to its use. This paper focuses on user resistance to an information systems and the factors that lead to the success of information systems in an organization. Reasons Behind user Resistance to Information Systems Among the many theories that try to explain the reason behind user resistance to information systems, are the ones related to social aspects. Workers reaction to the change in social interaction is part of the reason for the resistance to the information systems (Kishor, 2011). Most of the employees fear the loss of social interaction to fellow workers with the use of information systems. It is evident that employees are social in nature, they are a type of people that prefer to commute from office to office in the process of submitting documents and also to pass information. Having a chance to interact with fellow employees, give them a strong positive attitude towards work. However, the use of information systems in organizations limit this kind of social interaction among employees. The unnecessary cost which will be uncured by the users is also a cause for resistance. Most of the intended users of information systems have no or little knowledge in the use of information systems. As much as an organization try to give training on its uses, it is never enough. For this reason, the employees feel that they dont have the needed skills in handling the information systems thus may cost them their jobs (Davison, 2005).They therefore incur extra and unprecedented cost in private training for the use of information system. As much as it is undoubtedly true that information systems streamline the communication process of business as part information technology, means that many jobs have been lost. This is because information system requires only one person to handle a computer thus leaving out most of the employees. The fear of losing of jobs is another major cause of resistance to information systems. When the benefits of the information system are not clear to the user, it is likely that there will be resistance to the information systems (Alshawi and Arif, 2012). Users are a type of people who need to be given sufficient information so that they can be aware of the importance of information systems. Factors Influencing Information Systems Success in Organizations Information systems success continues to be one of the most interesting research areas. The understanding of the factors influencing the success of information systems in organizations is the most significant. One of the factors is the decision-making structure of an organization. The type of control methodology that an organization employ has an influence on the success of information systems success (Nu?ttgens et al., 2013). Centralized organization structure leads to the success of information system because it will lead to an effective end-user computing and also produce more strategic end user applications. Top management support is one of the influences of the success of any organization's operations. When the top management gives support for information systems, it means that there will be a successful deployment of information system applications. Also, the top management can provide funds for the training of employees so as to have sufficient skills to handle the information systems. According to Beynon-Davies, (2013), the incorporation of organizational goals and information technology goals is one factor that can lead to the success of information systems. To ensure that there is a success in information systems, an organization should ensure that the use information systems is linked to the overall plan of an organization. Management style is important in directing the way people will be directed in the achievement of company goals and objectives. Concerning information systems, people oriented managers ensure there is an interpersonal relationship among the employees. With such management style, a manager can relate with the employee through encouragement in all the stages regarding information system implementation and execution References Alshawi, M. and Arif, M. (2012).Cases on e-readiness and information systems management in organizations. 1st ed. Hershey, PA: Business Science Reference, p.159. Beynon-Davies, P. (2013).Business information systems. 2nd ed. Palgrave Macmillan, p.275. Bryant, A., Black, A., Land, F. Porra, J. 2013, "Information Systems history: What is history? What is IS history? What IS history? ... and why even bother with history?",Journal of Information Technology,vol. 28, no. 1, pp. 1-17. Davison, R. (2005).Information systems in developing countries : Theory and Practice. 1st ed. Hong Kong: City University of Hong Kong Press, p.204. Davison, R. (2005).Information systems in developing countries. 1st ed. Hong Kong: City University of Hong Kong Press, p.204. Kishor, V. (2011).Inter-Organizational Information Systems and Business Management: Theories for Researchers: Theories for Researchers. 1st ed. IGI Global, p.63. Nu?ttgens, M., Gadatsch, A., Kautz, K., Schirmer, I. and Blinn, N. (2013).Governance and Sustainability in Information Systems. Managing the Transfer and Diffusion of IT. 1st ed. Berlin: Springer Berlin, p.240.

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